Can I get a VAT invoice or receipt of my order?

We normally send VAT invoice to you to the email address used during your order placement on the day we ship the order. If you can't locate it in your 'Inbox', please check your 'Junk Mail' folder.

For non-registered users (checked out as guest):

Your Order Despatch Notification email comes with a VAT invoice in pdf format. 

Please store a copy securely for your own accounts records.

For Registered Users:

  1. Sign in to 'Your Account'
  2. Go to 'Order Information': this page allows you to view order information for any orders placed within the last 24 months. Orders containing outstanding items are indicated as In Progress.
  3. Click on 'View Invoice' will allow you to see that invoice information on your screen. If you click on the 'PDF' button, then a PDF invoice will be downloaded to your device.

Need another copy of VAT Invoice?

If you need another copy of your VAT invoice, reach out to our team and we'll be happy to help!

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